Last Updated on March 15, 2021
1.3 We hereby confirm that Cinta Medtech does not sell or rent your information to any third party. You hereby acknowledge that when You use the Platform, We may collect Your device number and other information. We cannot ensure the security of Your data transmitted via the internet, telephone or any other networks.
2. INFORMATION COLLECTED
2.1 Traffic Data Collected In order to provide the Platform, We automatically track and collect the below mentioned categories of information when You use the Platform. This information is necessary for the effective performance of the Agreement, to enable Us to comply with Applicable Law and to provide and improve the functionalities relating to the Platform.
(i) IP addresses;
(ii) Domain servers; and
(iii) Other information with respect to Your device, interaction of Your device with the Platform and applications (collectively “Traffic Data”).
2.2 Information Collected
In order to provide the Platform for Your use We may require You to provide Cinta Medtech with certain information that personally identifies You (“Cinta Medtech Information”). Cinta Medtech Information includes the following categories of information:
(i) Contact data (such as Your email address, password, phone number and any details of Your contacts and OTP provided)
(ii) Demographic data (such as Your time zone, Your postal address and location details)
(iii) If You communicate with Us by, for example, e-mail or letter, any information provided in such communication may be collected by Cinta Medtech.
(iv) Financial Information (such as bank account or credit card or debit card or any other payment information).
(v) Health Information (including Your disease or health condition, height, weight, body composition, diet and fitness information).
The Cinta Medtech Information and the Traffic Data collected shall together be referred to as “Your Information”.
2.3. We use industry standard technical and organizational measures to secure the information We collect from You. Our Platform stores Your Information on AWS servers which have reasonable security practices and procedures as per Applicable Law.
3. DISCLOSURE OF INFORMATION AND CONSENT
3.1 We may disclose an anonymized version of Your Information to any third parties at Our sole discretion and You hereby consent to such disclosure. We will not be held liable in the event Our servers get hacked by unauthorised/unidentified sources leading to the loss of confidential data and Your Information. However, these circumstances shall be duly notified and appropriate measures shall be taken to resolve the issue.
3.2 We reserve the right to disclose Your Information if required to do so by Applicable Law or if We believe that it is necessary to do so to protect and defend the rights, property, the Platform, or Our Users.
3.4 We shall transmit and transfer the information upon acquisition or merger of Cinta Medtech with another company.
3.5 We may share an anonymized version of Your Information with other service providers. Cinta Medtech works with third party vendors, partners, advertisers, and other service providers in different industries and categories of business to improve Our products and /or services.
4. PURPOSE OF COLLECTION AND USAGE OF INFORMATION
We collect Your information for the following purposes and You hereby consent to such disclosure:
4.1. Support regular Cinta Medtech usage
4.1.1 Identity verification: Your Information is particularly pertinent for identity verification and to authenticate the submissions made on the Platform.
4.1.2 Internal Record Keeping: We use Your Information (except your financial details) to ascertain Your health outcome through Our health recommendations such as nutrition and fitness plan more relevant to Your interests and to suit your needs. It helps in building a statistical database to analyze the characteristics, behaviour and demographics of our Users. This information is used solely to promote Our business activities.
4.1.3 Communications with Cinta Medtech: When you provide us Your Information, We may use this Information to communicate with You in the future.
4.1.4 Ease of use of our services: To ensure continued service to a User and not to interrupt the use of the Platform by any User.
4.2 Improving your experience
4.2.1 Increase output: Cinta Medtech uses Your Information for analytical purposes to analyze the usage trends, preferences of our Users, to improve the way these services work and look with respect to you, including updating, enhancing the operations and functionality of these features.
4.2.2 Business or Research Algorithm: Your Information is used for business or research algorithm, including improving and customizing the Platform for ease of use of the products and services offered by us. We may archive this information to use it for future communications for providing updates and/or surveys. We shall not publish Your Information.
4.2.3 Improve functionality: Your Information is used to provide a personalized high-quality experience for our Users by increasing site functionality and the services offered by Cinta Medtech.
4.2.4 Aggregating Information / Anonymized data: We may share aggregated information/ anonymized data (information about our Users that We combine together so that it no longer identifies or references an individual User) and analyze it in a manner to further accentuate our products and services that we offer to our customers.
This information includes average number of visitors on the Platform, rankings of users defined by various performance indicators the average clicks of the services offered by Us, the features used, the response rate, etc. and other such statistics regarding groups or individuals. In doing so, we shall not be making disclosures of any of your financial information.
5.1.1 Comply with a court order or other legal process;
5.1.2 Protect the Our rights, property or safety or those of another party;
5.1.4 Respond to claims that any posting or other User Content that violates the rights of third-parties.
6.2. You agree that in the event you make any disparaging statements, implied or expressed, concerning the Platform or any of its directors, employees or representatives, we may be required to investigate your User details regarding your usage of Our products, hardware and/or services and reveal Your User details.
“Disparage” for the purposes of this Clause shall mean any negative statement, whether written or oral, about the Platform or its directors, employees or agents.
7.1 The security of Your Information is important to Us. We follow generally accepted industry standards to protect the Information submitted to Cinta Medtech.
9. YOUR RIGHTS
9.1 You have the right to access, confirm, review, correct, Your Information available with Us.
9.2 You have the right to withdraw Your consent for the collection and storage of Your Information provided to Us. Provided however if you withhold consent for the collection and storage of Your information by Us, you will no longer be able to use the Platform.
9.3 You may request Us to cease using Your Information by writing to Us at email@example.com stating that We cease to use Your Information.
10. RETENTION OF DATA
10.1. All information provided by you, except upon withdrawal or termination, shall be retained as long as Your account is created and for use in operational purposes only. Upon withdrawal or termination of Your account with Us, We will delete information based on a request received from you within a reasonable period and latest within 90 days of receiving a deletion request.
10.2.2. You agree that You will no longer have access to your account upon your request for withdrawal or deletion of your account with the Platform. In the event we do not receive a request from You for deletion of Your Information, Your Information will be available with Us and maybe used by Us on an anonymized basis.
11. COOKIES AND OTHER TRACKING TECHNOLOGIES
Our Platform may irrespective of whether or not you are a registered member, utilize “cookies” and other tracking technologies. Cookies are a small text file constituting of alphanumeric numbers used to collect the information about the Platform activity. These cookies help Us analyse web traffic and help You by customizing the Platform to your preferences. Some features and services may not function properly if Your cookies are disabled.
12. CONTACT US
If You have any discrepancies or grievances, relating to Our privacy or data related practices, please contact Us at the following address:
The Grievance Officer
Name: Kundan Nandlal
Address: 7th floor Skyline Icon
Andheri Kurla Road
Marol, Andheri East
Cinta Medtech will redress Your grievances within 1(one) month from the date of receipt of any grievances.
13. GOVERNING LAW AND JURISDICTION
14. ENTIRE AGREEMNT